Is a Copier Maintenance Agreement Worth It? What Your Service Contract Covers
Companies and businesses that use copiers or multifunction printers (MFPs) rely on a smooth workflow. That’s why having a copier maintenance agreement is essential. This agreement—often referred to as a service contract—is provided by your maintenance service provider and includes a quote for keeping your machine working and supplying necessary consumables and labor.
Understanding the inclusions and exclusions of such deals is important, as they will not cover absolutely everything. Think of it as production insurance for your most critical office machines. We recommend that you always ask your copier lease Austin deals provider if they also offer this kind of service. Copier Leasing Services in Austin is known for offering affordable maintenance deals.
1. What is a Copier Maintenance Agreement? (Your Production Insurance)
A maintenance agreement provides you with a quote covering supplies, parts, and labor for the health of your machine. One key benefit is the reduced interruption to your production workflow.
Essential Supplies and Parts That Are Covered
The primary function of the contract is to ensure your machine never runs out of fuel or suffers a preventable breakdown. This coverage typically includes:
- Consumables & Replenishment:
- Toner or ink (the fuel that keeps your machine printing).
- Waste toner cartridges.
- In many cases, the dealer will enable the machine to send an automated alert remotely, allowing you to receive replacement toner before you even realize the machine is low.
- Parts & Repair:
- Labor and repair services (you will not need to pay additional costs).
- Developer units, drum units, fusers, and operation panels.
- Parts like feed tires, rollers, and various electronic boards.
- Maintenance kits.
Common Exclusions (What You Still Pay For)
While the contract covers internal mechanics and supplies, there are often two core items you will remain responsible for:
- Paper
- Staples
Knowing these important details before signing the contract is vital.
2. Key Terms and Conditions to Understand
Similar to any other contract, both parties need to agree on the terms.
The basic layout of these copier maintenance agreements may be priced on a monthly, quarterly, or annual basis, depending on the needs of the company. Consequently, this agreement may be separated from or combined with a copier leasing agreement. Some predetermined inclusions of the maintenance agreement may also be excluded, depending on what is agreed upon by both parties.
3. The Risk of Skipping a Service Agreement
Not having this kind of assurance is like being uninsured for healthcare—it’s okay until something breaks down. Truthfully speaking, machines may sometimes undergo downtime, which is why choosing an excellent and trusted brand is a must before acquiring a copier.
A maintenance agreement will help you avoid unexpected spending by giving you protection throughout the validity of your deal. If your machine breaks down, you do not have to worry as this will be covered by your contract.
Without a maintenance agreement, you risk:
- Longer downtime and severe workflow delays.
- Additional, high costing for its repair and maintenance (unexpected spendings).
- Unassured supply replenishment, leading to staff inefficiency.
Getting a service or maintenance agreement is equally important as acquiring the most trusted copier. It will determine whether the increased efficiency and productivity promised by your copier will be carried out. It is always best to consult first before agreeing to any contract.
Get a Copier Lease & Maintenance Contract in Austin
Copier Leasing Services in Austin offers both copier lease Austin deals and service agreements. Getting the two from the same service provider may be beneficial for you since it will be less costly.
If you plan to get copiers for your Austin office, you can opt to buy copiers or lease copiers in Austin. We can give you options for getting the machine that you want.
You can contact our local copier leasing services department in your location.
For all services in Austin, call Clear Choice Technical Services:
- Phone: (512) 253-7000
- Our personnel for copier leasing in Austin will assist you.
- If you are also looking for copier repair services in Austin, you may contact our copier repair personnel at the same number.
